Gem Park Ooty（宝石公园乌蒂酒店） ★★★★

The breakfast was not included though we had booked 9k/day package. Also, continental breakfast at the hotel was super expensive. Almost 850/- per head is too expensive. So, we just preferred to eat outside.

For 9K/day package, the restaurant could have easily added the breakfast which they did not. In house breakfast is super expensive which I did not prefer. Sometimes, you have to call multiple times to remind them for any room service related things.

look and cleanliness

allotted with twin bed but i asked for large bed

Location is great. Nice view from window. Food is great.

Parking is bit tight. Restuarant price needs to come down a bit

Room & locations

Hotel Ambience and everyday breakfast

Dinner was too expensive, buffet @1499 has no worth.

Overall the stay was comfortable, and the rooms were well cleaned. The service was good and the staff was very supportive. The location is amazing, as everything great is nearby, like - The Periodic Table Restaurant, Nursery, Upper Market.

The food taste and quality needs to be improved. The Breakfast was Okay, however, the in-room food quality was not good. I ordered Chicken pakora's and the chicken was not fresh.

The staff was great. Amazing breakfast! The room was large and in general the hotel facilities were versatile and interesting.

The hotel was a bit far from the center, Uber didn't work in Ooty and when we asked the reception for help with ordering a taxi or a riksha they've sent us to a special desk at the lobby. The guy who worked there gave us an unproportionaly high price of 800 rupees when the price is supposed to be 200-300 rupees max! We now understand he took advantage of the hotel being a bit far from the center and that it was a rainy day. We would give this hotel a review of 10 if it wasn't for that experience.

nice location and valley views. good restaurent and bar

Breakfast was not included in the price which was very unusual

The rooms, facilities and overall it’s ok. Food is ok but not so great. Food needs lots of improvement. The hotel is a mixture of old and new concepts.The bonfire concept was the old one which was really good. The facilities and rooms had a new look. The Mountain View from room and restaurant was superb.

If the food is improved the overall rating would be good. There was an antique car placed in the entrance which gives a good look. The staff could have cleaned the antique car regularly so that it looks shiny. It was filled with dust.

Ambience

Staff approach

Beautiful views and comfortable, clean room

Links and recommendations for travel companies should be in place. We requested a recommendation for a car home but were told no we don’t have any?

Ambience

Bathroom

Swimming pool is under maintenance and it was never mentioned.

It’s time for a make over

Location

Decent accomodation, very very quiet ambience, Very good food, and excellent staff and overall a very classy environment!!!

Buffet break fast spread is very long and good, But the only problem is the plates were arranged only at the begining of the buffet spread and for Self servicng the dishes, no cups of relavant dishes were placed any where, which created the problem of walking back right upto the begining of the table!! At a few places they could have placed seving plates as well as a few cups of relavant sizes!!! For such an excellent hotel , how they could miss this simple factor baffled us!!

The location & the view from Hotel was amazing.

Bathroom was always stinky. Seems like exhaust not working properly.